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Service Application Form

1.1 1.1 This application form must be read in conjunction with the Terms and Conditions of the Smart Approved WaterMark scheme.
1.2 Please complete all applicable sections on the Application Form
1.3 A separate application must be made for each Service, unless the differences are cosmetic in nature and consumers would not be able to differentiate one service from another.
1.4 The Application Fee is not refundable.
1.5 Services provided by a manufacturer to assist in sales will NOT be considered.
1.6 The application form and supporting material should NOT exceed 15 A4 pages. If more than 15 pages are submitted, only the first 15 will be considered. It is the responsibility of the applicant to supply the appropriate level of information - the applicant should assume that the Expert Panel has NO prior information about the service and must use the information supplied as the only source upon which to make a decision.
1.7 The application form and supporting material is to be sent to the Expert Panel, and their decision will take one of three forms:
‘Accept’, ‘Reject” or ‘Seek Further Information’.
1.8 While no specific reasons for any decision by the Expert panel will be conveyed nor communicated, the Expert Panel will produce guidelines and criteria which will be published on the website to assist potential applicants.
1.9 The decision of the Expert Panel is final and no further correspondence will be entered into, as the deliberations of the Expert Panel are confidential.
1.10 An applicant, if rejected, may:
If aggrieved by the decision, appeal in writing to:
Chair, Smart Approved WaterMark Steering Committee, PO Box 13172 Law Courts Post Office, Melbourne, Victoria 8010
AND/OR
Reapply, but only where new information is supplied to support the new application and a new application fee will be payable.
1.11 Approved organisations can use the Smart Approved WaterMark label for a period of two (2) years from the date of issue on the Certificate of Approval
1.12 At least two months prior to the expiry of
   
 

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